What is a kiosk pharmacy?

• A. A fully automated robotic dispensing system with no pharmacist interaction.
• B. A mobile app-based system.
• C. A self-serve pharmacy where customers can interact with pharmacists through technology.
• D. A traditional counter-based pharmacy with no digital interface.

Answer: (C)

A kiosk pharmacy is a self-serve station in a pharmacy or retail setting that uses a digital interface to connect customers with a pharmacist, often via video or remote communication, so the patient can receive counseling or oversight while interacting with the system. This blends autonomy with professional input through technology.

That means it’s not about full automation with no pharmacist involved, as in a robotic dispensing system. It’s not simply a mobile app, which is accessed on a device rather than a physical kiosk. And it’s not a traditional counter-only setup with no digital interface. The defining feature is the self-serve interface that enables the customer to interact with a pharmacist through technology, making option describing a kiosk pharmacy the best fit.